Last Updated: August 18, 2026
This Privacy, Cookie & SMS Policy describes how Fleet Service Partners, a Nix Company (“Fleet Service Partners,” “FSP,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained through fleetservicepartners.com (the “Website”) and through related communications with us.
This Policy applies to Website visitors, customers and prospective customers, individuals who submit inquiries or service requests, vendors, business contacts, and others who interact with Fleet Service Partners through the Website.
By using our Website, you acknowledge the practices described in this Policy. Where required by applicable law, we will obtain your consent before collecting or using certain information or placing non-essential cookies or similar technologies on your device.
Depending on how you interact with Fleet Service Partners, we may collect the following categories of information.
We may collect information you voluntarily provide when you:
Submit a contact or inquiry form
Request service, parts, equipment, or product information
Request a quote or estimate
Schedule or inquire about service
Inquire about trucks, trailers, equipment, parts, or other products
Request that a Fleet Service Partners representative contact you
Subscribe to newsletters or other communications
Register for an event or promotion
Communicate with us by email, telephone, text message, or other means
Otherwise interact with Fleet Service Partners
Information you provide may include:
First and last name
Company or organization
Job title
Email address
Telephone or mobile number
Mailing or business address
Vehicle, truck, trailer, fleet, or equipment information
Service or repair needs
Product or equipment interests
Quote or estimate information
Communication preferences
Information included in messages or inquiries
Other information you voluntarily provide
You are not required to provide personal information simply to browse our Website. However, certain information may be necessary for us to respond to an inquiry, prepare a quote, schedule service, or provide requested information.
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website or URL
Pages viewed
Date and time of visits
Approximate geographic location derived from an IP address
Interactions with Website features
Advertising or analytics identifiers
Other technical and usage information
We may collect this information using cookies, log files, pixels, tags, web beacons, and similar technologies.
We may use information we collect to:
Respond to questions, inquiries, and requests
Provide information about Fleet Service Partners, our products, and our services
Provide quotes, estimates, or requested information
Schedule or coordinate service
Communicate regarding vehicles, equipment, repairs, parts, products, or services
Follow up on customer or prospective customer inquiries
Manage customer and business relationships
Provide customer service and support
Send newsletters, company updates, product information, service reminders, announcements, promotions, or other marketing communications where permitted by law
Maintain records of inquiries, transactions, and communications
Improve our Website, products, services, content, communications, and customer experience
Analyze Website traffic and engagement
Understand how visitors find and interact with our Website
Measure and improve marketing and advertising campaigns
Protect the security and integrity of our Website and systems
Detect and prevent fraud, spam, abuse, or unauthorized activity
Comply with applicable laws, regulations, legal processes, and governmental requests
Establish, exercise, or defend legal claims
Carry out other purposes disclosed at the time information is collected or with your consent
Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies and similar technologies help websites function properly and may also be used to remember preferences, understand Website activity, measure performance, and support advertising and marketing activities.
We may use both first-party cookies, which are set by Fleet Service Partners, and third-party cookies, which are set by service providers or other third parties.
These cookies are necessary for our Website to operate properly. They may support functions such as Website security, network management, form functionality, privacy preferences, and other essential Website features.
Because these cookies are required for basic Website functionality, they generally cannot be disabled through our cookie preference tools.
Functional cookies allow our Website to remember choices or preferences and provide enhanced functionality.
If you decline these cookies, certain Website features may not function as intended.
We may use analytics technologies to understand how visitors use our Website, including which pages are visited, how visitors arrive at our Website, and how visitors interact with our content.
Information obtained through these technologies may be used to measure Website performance and improve our content and user experience.
Where required by applicable law, analytics cookies will be activated only in accordance with your cookie consent choices.
We or our advertising and marketing service providers may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand interactions with marketing campaigns, create audiences, and, where applicable, deliver or measure advertising.
These technologies may recognize your browser or device across different websites or services.
Where required by applicable law, advertising and other non-essential tracking technologies will not be activated until the appropriate consent has been provided.
When applicable, our Website provides a cookie consent tool that allows you to accept, reject, or manage categories of non-essential cookies.
You may change your preferences through the cookie preference controls available on our Website.
You may also configure your browser to block, delete, or notify you about cookies. Blocking certain cookies may affect Website functionality.
Your choices are generally specific to the browser and device you use. If you clear your browser cookies, use another browser, or use another device, you may need to select your preferences again.
Where required by applicable law and supported by our Website technologies, we may recognize legally valid browser-based privacy preference signals, such as Global Privacy Control (“GPC”).
Some browsers also offer “Do Not Track” signals. Because there is not currently a universally accepted standard governing all Do Not Track signals, our Website may not respond to traditional Do Not Track signals.
We may use third-party analytics and advertising services to better understand Website usage, measure the effectiveness of our marketing, and improve our Website and communications.
These services may collect information through cookies, pixels, tags, scripts, and similar technologies.
Information collected may include:
Pages visited
Time spent on the Website
Referring websites or search sources
General geographic information
Browser and device information
Interactions with Website content
Interactions with advertisements or marketing campaigns
Other usage information
Where required by law, non-essential analytics and advertising technologies will be subject to your cookie consent preferences.
Our Website may contain links to or embedded content from third-party websites or services, including maps, videos, images, social media content, inventory platforms, financing resources, scheduling tools, or other external resources.
Embedded content may behave as though you visited the third-party website directly. Those third parties may collect information, use cookies, or monitor your interaction with their content according to their own privacy practices.
Fleet Service Partners and Nix Companies are not responsible for the privacy practices, security, or content of third-party websites.
If you subscribe to our communications, submit an inquiry, request a quote, or otherwise provide your email address, we may communicate with you by email as permitted by applicable law.
You may unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the communication.
We will honor applicable email marketing opt-out requirements.
Even after you unsubscribe from promotional communications, we may continue sending non-promotional communications when necessary, such as messages relating to an existing service request, quote, transaction, order, appointment, customer relationship, security matter, or other service-related purpose.
Fleet Service Partners may offer text message (“SMS”) communications to individuals who choose to receive them.
By providing your mobile telephone number and affirmatively opting in to receive text messages from Fleet Service Partners, you consent to receive SMS or MMS communications at the number provided.
Depending on the program or interaction for which you enroll, messages may include:
Responses to inquiries
Quote or estimate communications
Service scheduling and appointment reminders
Repair or service status updates
Parts, equipment, truck, or trailer information
Customer service communications
Company or event announcements
Marketing or promotional communications
Consent to receive marketing text messages is not a condition of purchasing goods or services or otherwise doing business with Fleet Service Partners.
Message frequency may vary depending on the SMS program and your interactions with Fleet Service Partners.
Message and data rates may apply. Your wireless carrier’s standard messaging and data rates are your responsibility.
You may opt out of SMS communications at any time by replying STOP to a message.
We may send a final confirmation message acknowledging your opt-out. After your request has been processed, you will no longer receive messages from that SMS program unless you subsequently provide consent to receive them again.
We will also honor other legally recognized reasonable methods of revoking consent where applicable.
Reply HELP to a text message for assistance or contact Fleet Service Partners using the contact information provided at the end of this Policy.
Wireless carriers are not responsible for delayed or undelivered messages.
Mobile information collected in connection with an SMS program will be used to provide and manage that program and for other purposes described in this Policy.
We do not sell or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties for their own marketing or promotional purposes.
We may disclose information to service providers that assist us in delivering text messages or operating our communications systems, but only as necessary to provide those services on our behalf or as otherwise permitted by law.
We may disclose personal information to third parties when reasonably necessary to operate Fleet Service Partners, our Website, products, services, and communications, including:
Website hosting and technology providers
Analytics providers
Advertising and marketing service providers
Email and communications platforms
SMS service providers
Customer relationship management platforms
Scheduling or service-management platforms
Payment or transaction service providers, where applicable
Inventory or product platforms
Spam prevention and security providers
Professional advisers
Vendors and contractors providing services on our behalf
Affiliated companies where reasonably necessary for legitimate business purposes
Government authorities or other parties when required by law
We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not disclose personal information to third parties for purposes materially different from those described in this Policy without providing appropriate notice or obtaining consent when required.
Fleet Service Partners is a Nix Company.
Where appropriate and permitted by law, information may be shared with Nix Companies or affiliated companies for legitimate administrative, operational, customer service, marketing, security, legal, or business purposes consistent with this Policy.
Any such information will be handled in accordance with applicable privacy requirements and the purposes described in this Policy.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and legal records, manage customer and business relationships, fulfill service or transaction-related needs, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the nature of the information and our relationship with you.
Information may be retained for a longer period where required by law or reasonably necessary for legal, security, fraud-prevention, warranty, transaction, or recordkeeping purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Correct inaccuracies in your personal information
Request deletion of certain personal information
Obtain a copy of certain personal information in a portable format
Opt out of certain targeted advertising
Opt out of certain sales of personal information
Opt out of certain profiling activities
Withdraw consent where processing is based on consent
Appeal certain decisions concerning a privacy rights request, where required by applicable law
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before processing certain requests. We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact us using the information provided below.
Our Website is intended for a general adult and business audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through the Website. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Our Website is operated from the United States.
If you access the Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions in which our service providers operate.
Where applicable, we will process personal information in accordance with applicable data protection requirements.
We may update this Privacy, Cookie & SMS Policy periodically to reflect changes in our Website, business practices, technologies, legal requirements, or other circumstances.
When changes are made, we will update the “Last Updated” date at the top of this Policy.
If we make material changes, we may provide additional notice where required by applicable law.
We encourage you to review this Policy periodically.
If you have questions about this Privacy, Cookie & SMS Policy, wish to exercise an applicable privacy right, or have questions about our privacy practices, please contact:
Fleet Service Partners
A Nix Company
8136 Baumgart Road
Evansville, IN 47725
United States
Website: fleetservicepartners.com